SCORING – WEIGHING
Tenants and occupiers are asked to grade and weigh all individual aspects. After that, they can choose specific items of the house or surroundings that should be improved. This provides insights in the satisfaction of the occupiers and in the performance of the property and their managers.
The Keepfactor platform shows ratings, performances, NPS-scores and other benchmarking information. Via algorithms that combine opinions and financial information, the outcome is translated in action plans. In the overviews, the outliers are important. Which aspects cause good or bad ratings?
It takes tenants no more than 6 minutes of their time to finish the assessment which could improve their living environment!