Measuring the risk of tenants leaving buildings

Keepfactor researches the perceived value of buildings by assessing the satisfaction of its users and offers insights into the possibilities for improvements

 

What does Keepfactor do?

60

%

Exterior and sustainability are ranked the least important by 60 % of the users

74

%

Lavatories are ranked below par by 74% of the respondents

85

%

The internal climate is marked as the most import factor of the working environment and is of below par

 

Standard Life

Standard Life

bouwinvest

bouwinvest

CBRE

CBRE

Fortress

Fortress

Chalet group

Chalet group

Cromwell Property Group

Cromwell Property Group

DELA Vastgoed

DELA Vastgoed

Merin

Merin

NSI

NSI

NS

NS

SRE

SRE

Syntrus

Syntrus

Triuva

Triuva

WTC schiphol

WTC schiphol

Annexum

Annexum

NEDDEX

NEDDEX

Keepfactor surveys tenants in the following property types

Building

Based on specific factors, Keepfactor examines the experiences of the users with their buildings.

Property management

Based on 5 factors Keepfactor questions the quality of the property management.

 

Dashboard

Keepfactor presents the results in an online portal accessible for the fund, asset or property managers. The design of the portal allows you to review your tenant satisfaction results on a portfolio, building or tenant level, with which you can easily identify issues and opportunities and make business decisions.

dashboardnieuw3

An overview of the satisfaction about the building and the property management for all the premises in the portfolio, weighted by lease. Significant dissatisfaction (below par marks - high leases) is clearly visible.

2016-06-03T15:30:11+00:00

An overview of the satisfaction about the building and the property management for all the premises in the portfolio, weighted by lease. Significant dissatisfaction (below par marks - high leases) is clearly visible.

dashboardnieuw2

On one page Keepfactor shows the score of the examined factors covering the building or the property management. Also the below par scoring subfactors are shown in a separate table, the so called action list.

2016-05-23T16:05:38+00:00

On one page Keepfactor shows the score of the examined factors covering the building or the property management. Also the below par scoring subfactors are shown in a separate table, the so called action list.

In een oogopslag geeft Keepfactor de score en het belang van de ondervraagde factoren weer in matrix voor gebouw en beheer. Ook verzamelt het dashboard die (sub) factoren, waarvan een substantieel aandeel van de huurstroom ontevreden is. Uw actielijst.

On one page Keepfactor shows the score of the examined factors covering the building or the property management. Also the below par scoring subfactors are shown in a separate table, the so called action list.

2016-05-23T16:16:06+00:00

On one page Keepfactor shows the score of the examined factors covering the building or the property management. Also the below par scoring subfactors are shown in a separate table, the so called action list.

Overzicht van de gebouwen

Process

An assessment proofs its value by a proper follow-up. Keepfactor delivers tailor made action plans based on set priorities. Every two years all the office users including the contact person of the tenant are interviewed. And every year only the contact person. In this way the consequences of the action are measured.

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Gustav Mahlerplein 2, 1082 MA Amsterdam